PICK UP, DROP OFF, ONLINE & CURBSIDE DELIVERY ONLY
OUR SHOWROOM AND TECH CENTER WILL BE CLOSED TO THE PUBLIC
Store hours: Sun, Mon, Wed, Fri & Sat 10 AM - 5 PM ~ (Closed Tues. & Thurs.)
To all of our customers, long time or new:
We want to first say thank you for the support of the store over the years. We have seen many of you this week getting bikes ready for outdoor riding, indoor home riding or purchasing new bikes for your kids and yourselves. This is a very difficult time for all of us and we know bicycles are a great way for all of us to improve our mental health, safely avoid public transportation, get exercise, and safely spend time outdoors with our families.
We want to continue to support you, but we also want to be socially responsible in this time of uncertainty and change.
With sadness and heavy hearts we announce the following temporary changes:
Effective March 23rd, for the safety of our customers, staff, and families,
The Trek Store of Highland Park will be moving to, pick up, drop off, online and curbside delivery only.
Our showroom and tech center will be closed to the public.
BE SAFE, BE WELL, RIDE LONG.
How to make purchases or schedule service until further notice.
- Curbside drop off and pick up: If you would like to drop off a bicycle for repair. We ask you to give us a call first. 847.433.8735
- We will gather your information and what service needs to be done.
- Call us when you arrive and we will come out to get the bicycle.
- Phone: Not sure what bike or part you need? We can safely help answer questions, to pick out your bike, accessories or parts you need. 847-433-8735
- Pick-up & Delivery: Give us a call and we can arrange to pick up your bike(s) for service, and arrange for delivery of your completed repair or new bike.
- Test rides: We ask you call first so we can help determine your needs and what we may have in stock to ride. We will bring the bike outside to you when you arrive.
- Email: Have a question? Drop us an email. info@trekhp.com
Safety precautions until further notice.
In addition, we will taking the following safety precautions.
- No customer entry into the store - only staff will be allowed inside the store.
- Distance – We will ask bikes to be placed in our bike rack outside the store and customers maintain the CDC recommended 6 foot distance as our staff comes out to gather information and sanitize.
- Sanitization - Before a bike comes inside the store, staff will sanitize the contact surfaces of the bike.
- Cashless – To minimize contact, credit card or Apple/Samsung/Google Pay payments only, as well as cleaning of the credit card machine after every use.
- Help Loading unloading a bicycle – We ask you open the back of the vehicle and remain in the vehicle or at the CDC recommended 6-foot distance from staff as they get the bicycle in or out.
Here are all the steps you need to easily shop online for your kid's bike.
Place your order over the phone with our help or order your bike online with accessories. Call us & we can help answer your questions. We will call you when your order is ready for curbside pickup!
Only one remaining @ TrekHP!
Wahoo KICKR smart bike
KICKR BIKE offers unprecedented innovations such as integrated grade changes, customizable gearing, and simulated shifting to create the most powerful, personalized, and realistic indoor training experience.