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Covid Precautions - Your health is important to us.

We are still happy to accommodate pick ups, drop offs and curbside deliveries at the store. We are now allowing customers into the store at the state mandated limited capacity.

   

Safety Precautions

  • Masks – Required to enter the store
  • Distance – We will ask customer to respect the CDC recommended 6 foot distance with our staff.
  • Sanitization - Staff will sanitize the contact surfaces of the bike.
  • Cashless – To minimize contact, credit card or Apple/Samsung/Google Pay payments only.
  • Help loading/unloading a bicycle – We ask you open the back of the vehicle and remain in the vehicle or at the CDC recommended 6-foot distance from staff as they get the bicycle in or out.

Safe Shopping Options

  • Curbside drop off and pick up available: If you would like to drop off a bicycle for repair. We ask you to give us a call first.
  • Phone: Not sure what bike or part you need? We can safely help answer questions, to pick out your bike, accessories or parts you need. 847-433-8735
  • Pick-up & Delivery: Give us a call and we can arrange to pick up your bike(s) for service, and arrange for delivery of your completed repair or new bike.
  • Test rides: We ask you call first so we can help determine your needs and what we may have in stock to ride. We can bring the bike outside to you when you arrive.  
  • Email: Have a question? Drop us an email. info@trekhp.com